Faqs

( Shop > Buy The Pan ) Headover to the “Shop” page then select the dishes you would like to purchase. Once selected, add the dishes to your cart and proceed to checkout.

( Shop > Products ) Headover to the “Shop” page then select the e-book you would like to purchase. Once selected, add the e-book to your cart and proceed to checkout.

Chef Kay’s recipe books are made available digitally for our customers convenience to bring Kayonce’s Citchen to your Citchen at little to no cost. Please check your “spam” folder in your email if you haven’t received a downloadable copy of your E-book to your general inbox. In the event that you still do not have access to your E-book please send us an email within 24 hours of your purchase with your order number attached in the subject line and we will resolve the matter. If necessary, we will also send you another copy of the e-book at no cost to you or your money back guaranteed!

• (Shop > Packages > The Kayonce’s Citchen Custom Experience ) – Head over to our “Shop” page, then hover over “Packages”, and select “The Kayonce’s Citchen Custom Experience” if you are having an event with a guest list that meets or exceeds 50 persons. You will be rerouted to our “Booking” page where you will be prompted to schedule a consultation to discuss the details of your event and get an accurate quote.
• (Shop > Packages > Prefixed)- Head over to our “Shop” page, then hover over “Packages” and select “Prefixed” if your guest list is LESS than 50 persons. Select the package that best suits your needs and add on any other services or products that you would like to purchase. Once you have selected your desired package please proceed to checkout.

Yes, we do provide catering services outside the U.S. We encourage clients to schedule a consultation with us as early as possible, but no later than (3) months prior to their destination event. For domestic events (located outside of NYC but within the United States) we encourage clients to book with us as early as possible. However, we require clients to purchase a prefixed package no later than (30) days prior to the domestic event.

• If you choose to “Buy The Pan” instead of a prefixed package please specify the exact address (city, state, & & zipcode) as well as the time and date of your event. Please be sure to include when you’d like for it to be delivered to you.
• If your domestic event meets or exceeds the guest list of 50 persons you MUST schedule a consultation on our booking page.